Claims Assistance...

At BIS we pride ourselves on our Claims Service and ensuring that the claims process is as smooth and stress free as possible for our clients. We believe that the true value of our service comes from how claims are handled as this is the time when the effectiveness of the Policy comes to light. We have very close working relationships with Insurers, Loss Adjustors, Surveyors and other professional parties who may be involved in the claims process and this mutual respect goes a long way towards achieving the best possible claim outcome for our clients. We are a friendly and approachable team who strive to provide a calm and professional service in what often can be stressful and unsettling circumstances.

“We have employed MOFS as our insurance brokers over a wide portfolio of differing commercial property assets for nearly 16 years. We find them efficient and responsive to our needs. They have also excelled when having to tackle tricky insurance issues from time to time.”
Simon Hawley, evolve Fund Services Limited
“I had the misfortune to suffer an incident yesterday meaning I had to log a claim today. Given the current problems with Covid-19, I sent an email to notify the claim but I assumed it would be days or even longer before anything happened. Within 24 minutes I had received a reply from MOFS with clear advice as to what was covered and the claim was logged with Allianz. I could not have asked for more so thank you for providing the service that you did and for being so friendly and efficient. 5 STAR RATING!”
Chris Ward, Client
“Great service, nice people, professional and informed”
Paul Heathcote MBE, Special Catering (Holdings) Ltd
“We have dealt with MOFS for many years and we have always found their advice to be reliable and their claims service to be pro-active when we have needed it. Most importantly, we are not dealing with call centres as we can always get through to one of the MOFS team to discuss the important matters that help to protect our business.”
Craig Sneddon, Derwent Lodge Estates Limited
“We are often working to pressurised transaction timeframes and Mason Owen have never let us down. We really value the service we receive, thank you so much!”
Partner, Bryan Cave Leighton Paisner
“They are always my first port of call when we need a commercial solution to a tricky problem – taking the time to understand each issue as it arises, working to our (often tight) timeframe and following up to ensure they have hit the nail on the head”
Knowledge Development Lawyer, Bryan Cave Leighton Paisner

For more information call 0151 609 3900 or email

See how we can help you and your clients next…

Property damage claims

Claims made against you

Motor claims

For more information call 0151 609 3900 or email



Business Insurance

Royal Oak Chambers, 22 Village Road, Wirral CH63 8PT

For more information call 0151 609 3900 or email