“Valuable information and guidance when you need it the most”

Following a loss of or damage to your property or upon receipt of a letter of claim, the opportunity to discuss the matter with someone is often invaluable. Our claims team deal with many claims each year and have been a reassuring voice to many clients in times of clear distress.

Independent advice is just as important when making a claim as it is imperative that a client understands the extent to which their policy should respond to the loss that has occurred and how to achieve an appropriate and speedy settlement of the claim from the insurer. Our team are able to facilitate this process effectively and are able to keep you advised of the progress and likely outcome of your claim.

Our Managing Director Andrew Gibbons is currently a member of the British Insurance Brokers’ Association (BIBA) Board and also Chairs the BIBA Claims Working Group, further details of which can be found by clicking here

The weather

Weather plays an extremely important part in claims that occur, whether they be storm related or flood related.You can keep up to date with weather warnings via the Met Office website or alternatively if you are local to Liverpool you can keep up to date with the latest weather warnings provided via the Met Office weather widget.

Met Office website

This Weather Widget is provided by the Met Office